1. Will I get my item after I've paid?
Definitely! Our reputation speaks for itself. We have dealed with over 100 verified paypal holders. Also, we obtained more than 100 positive ebay feedback. We are sure that these will give you the confidence to do business with us without any worries. Feel free to email or MSN/ICQ us anytime to know about your order anytime.


2. How do you deliver the items?
There are three ways to deliver your requested item.
1) We will contact you via game, MSN/ICQ or email to arrange for time to complete the delivery once payment has been accepted.

2) You can send paypal, then IM us through the messenger link and we should reply you where to meet us and we can finish the delivery if the status shows that we are online.

3) You can send us a delivery time via EMAIL after you've paid (remember to include your character name in game, server that you are on and time. we'll email you back confirming the email time.


3. When can I expect the delivery after I made an order?
We will try our best to deliver the item as soon as possible. If you are verified Paypal account holder and have provided all the necessary information, such as character name, we will contact you to arrange for delivery. Usually, you will receive the items within 1 to 24 working days.


4. I've not received the item since I paid for a long time. What's wrong?
Delivery of the items will be delayed IF:
1) You are an unverified paypal account holder. We are waiting for your account to be verified. Delivery will be made once your account is verified.

2) Insufficient or wrong information is provided. For example, you did not include your in-game character name or you gave the wrong name or wrong server. Delivery can only be made until the right information is given.


5. Where do you deliver to?
We will deliver to any character and server that you are on in game.

6. You have stopped talking to me in game or over ICQ/MSN/Email during a delivery. What's wrong?
Please rest assured that if we have stopped communicating with you, it is due to our Internet connection that was disconnected due to some reasons. When this happens, it is impossible for us to contact you or meet you until the connection was resumed. To help you, there is an indicator on our website that will let you know if we are online or not. Simply contact us again when we are back online.


7. It's really important. Can you deliver right now?
If we are online, YES! If we are not online and it is very critical for you to get instant delivery, please contact us first before bidding on our auctions or making your payment. This is to ensure that we can deliver the item when you want it.